I. Privacy at a glance
1. General information and controller
SKAN is a group of companies ("SKAN") which complies with applicable data protection law. This Privacy Notice explains what data we collect and what we use it for. It also explains how and for what purpose we do this.
The controller responsible for processing of your data is the SKAN company that collected it. Contact information for all SKAN companies is available at: https://skan.ch/de/kontakt.
The controller responsible for data processing on the website is:
Our representative in the EU for all data controllers located outside the EU is:
SKAN Deutschland GmbH
Nickrischer Straße 2
2. What data do we collect?
We collect the following personal data:
- name and contact information, company information, your role, your job title and other basic information;
- e-mail address, telephone number and other contact information, IP address;
- other information concerning you that you provide to us; data that we obtain in connection with contract performance.
3. How do we collect your data?
Firstly, we collect your data when you give it to us. This may include data that you enter into a contact form or data that we collect from you directly in order to perform a contract with you, for example.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. your internet browser and operating system, the time you accessed a particular page) which usually cannot be used to identify you. This data is collected automatically when you visit our website.
- Analysis tools and third-party tools
Statistical analysis of your web browsing may be carried out when you visit our website. This is mainly done using cookies and analytics software. Analysis of web browsing is generally done anonymously; your browsing activity cannot be traced back to you. You can opt out of this analysis or prevent it by avoiding the use of certain tools. More detailed information about this is provided in the second part of this Privacy Notice.
- SSL/TLS encryption
For security reasons, and to protect confidential content such as orders or inquiries that you send to us as website operator, this website uses SSL/TLS encryption. You can check that your connection is encrypted by ensuring that the address in the browser changes from “http://” to “https://” and looking for the padlock system in the address bar.
When SSL or TLS encryption is active, data that you send to us cannot be read by third parties.
4. What do we use your data for?
Your data is mainly used to communicate with you, to perform contracts with you and our customers, and to maintain our business relationship. The legal basis for processing your data in these ways is contractual necessity.
We may also use your data on the basis of our overriding interest in improving our services, to ensure that our website runs smoothly and to analyse user behaviour.
If you have given your consent, we may also use your data for marketing purposes (you can opt out of this at any time). The legal basis for processing your data in these ways is your consent.
We will also process your data if necessary for compliance with legal and regulatory obligations, for example in connection with a civil or criminal investigation or the exercise or defence of legal claims.
5. Who is the recipient of your data?
As part of an international group of companies, we may pass on your data to our subsidiaries or other trusted partners who provide services such as technical support, website and application usability analysis, and others.
However, we will pass on your data to the above parties and other third parties, including government authorities, only if it is necessary to do so in order to provide the services you have commissioned from us; to protect your and our rights, property and security, or the rights, property and security of others; if we are required to do so under applicable law or by court decisions or governmental regulations; or if such disclosure is required in support of an investigation under civil or criminal law or judicial proceedings.
Please note that the subsidiaries, partners and authorities referred to above to whom we may pass on your personal data may be located outside your home country and possibly in countries such as the United States where data protection law may differ from that in your home country. In such cases we will employ appropriate legal mechanisms, such as EU standard contractual clauses, to ensure that your data is adequately safeguarded and is processed only for the purposes specified in point 4.
6. How long do we keep your data?
We keep personal data for as long as necessary for the purposes described in this Privacy Notice. We also keep certain personal data in order to comply with applicable legislation. We will erase, anonymise or aggregate your data as soon as we no longer need to store it for identification purposes.
7. What rights do you have in connection with your data?
- Withdrawing consent to processing of your data
To the extent that your consent was required for processing of your data, you can withdraw that consent at any time. To do this, you simply need to send us an email letting us know. If you withdraw your consent, this will not affect the lawfulness of processing carried out before the withdrawal.
- Access, restriction, erasure
Under applicable law you have the right to access data concerning you that we have stored and to receive information about the origin and recipients of that data and the purposes for which it is processed. If applicable, you also have the right to rectification, restriction or erasure of that data. You also have the right to object to processing of your data. If you have any questions about this or any other matter relating to personal data, you are welcome to contact us at any time at .
If you believe that we have processed your data unlawfully, you have the right to lodge a complaint with the competent supervisory authority at any time. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner.
If any changes are made to this Privacy Notice, SKAN will publish an updated version on this page to ensure that you stay up to date about what data we collect and how we use it. Last updated: January 2020.
II Detailed information about the collection of data on our website
Most of the cookies we use are session cookies. These are deleted automatically when you leave our website. Other cookies will remain on your device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can adjust your browser settings to notify you when cookies are placed on your computer so that you can allow cookies on a case-by-case basis, to block cookies in some instances or generally, and to delete your cookies automatically when you close your browser. If you disable cookies, you may not be able to make full use of all the features of this website.
Cookies that are needed for electronic communication purposes or to provide particular functions that you may wish to use (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR (or the equivalent basis under applicable data protection law). The website operator has a legitimate interest in the storage of cookies in order to eliminate technical errors and optimise the provision of its services. If other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, these will be handled separately in this Privacy Notice.
2. Server log files
The provider of this website automatically collects certain information which your browser sends to us automatically and stores it in server log files. The information concerned is:
- browser and browser version
- the operating system you are using
- referrer URL
- hostname of the computer you are using
- time of server request
- IP address
This data is not combined with data from other sources. This data is recorded on the basis of Article 6(1)(f) of the GDPR (or the equivalent basis under applicable data protection law). The website operator has a legitimate interest in the smooth operation and optimisation of its website, and the recording of server log files is required for this purpose.
3. Contact form
If you send us an inquiry using the contact form, we will store the data you enter into the form, including the contact details you provide, for the purpose of processing your enquiry and in case of any follow-up questions.
We will retain the data you enter into the contact form until you ask us to erase it or withdraw your consent to storage, or until it is no longer required for the purpose for which it was originally stored (e.g. once we have processed your inquiry). Mandatory provisions of law – particularly those specifying retention periods – remain unaffected.
4. Google Analytics
This website uses functions of the Google Analytics web analytics service. Google Analytics is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
- IP anonymisation
We have enabled the IP anonymisation feature on this website. This ensures that Google will truncate your email within the member states of the European Union or in other countries which are signatories to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA and anonymized there. Google will use this information to analyse your use of this website in order to compile reports on website activity and provide the website operator with other services relating to website and Internet use. The IP address sent by your browser for Google Analytics will not be combined with any other data held by Google.
- Browser plugin
- Opting out of data collection
You can prevent Google Analytics from recording your data by clicking on the following link. This will place an opt-out cookie on your computer that will prevent your data from being recorded during future visits to this website: https://policies.google.com/technologies/managing?hl=de.
- Google Maps
This website uses the Google Maps map service via an API. Google Maps is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is normally transmitted to a Google server in the USA and stored there. The provider of this website has no influence over the transmission of this data.
We use Google Maps in order to present our online content in an appealing manner and to help users find the locations specified on our website more easily. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR (or the equivalent basis under applicable data protection law).
5. Plugins and tools
Our website uses plugins from the Google website YouTube. The provider is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website containing a YouTube plugin, a connection to the servers at YouTube is established. The YouTube server will be informed which of our pages you have visited. If you are logged in to your YouTube account, YouTube will be able to link your browsing activity directly to your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in order to present our online content in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR (or the equivalent basis under applicable data protection law).
6. Social media plugins with Shariff
This website uses social media plugins (e.g. Facebook, Twitter, Instagram, Pinterest, XING, LinkedIn, Tumblr).
The plugins can normally be recognised by the relevant social media logo. To protect the privacy of users of this website, we only use these plugins together with the "Shariff" solution. This application prevents plugins on this website from sending data to the providers of the plugins when you visit a page.
A direct connection to the server of the plugin provider will be established only if you click the relevant button (consent). When you enable the plugin, the provider will be informed that you have visited this website with your IP address. If you are logged in to the corresponding social media account (e.g. Facebook), the provider of the plugin can link your visit to this website with your user account.
Enabling a plug constitutes consent within the meaning of Article 6(1)(a) of the GDPR. You can withdraw this consent with future effect at any time.